Legal

Terms of Service

The terms governing your use of Smart Connect Hub.

⚠️ This is a template draft, not legal advice. Have it reviewed by a solicitor before relying on it. Last updated: July 2026.

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the Smart Connect Hub platform ("Service"), operated by SmartTSense Connect Ltd ("we", "us"), a company registered in England and Wales.

2. Use of the Service

You must use the Service in accordance with these Terms and all applicable laws, including UK data protection law. You are responsible for maintaining the confidentiality of your account credentials.

3. Subscriptions and payment

Access is provided on a subscription basis as agreed in your order. Fees, billing frequency, and any trial terms are set out at sign-up.

4. Data and privacy

Our handling of personal data is described in our Privacy Policy. Where you use the Service to process personal data of your service users, you act as data controller and we act as data processor under a separate Data Processing Agreement.

5. Availability

We aim to provide a reliable Service but do not guarantee uninterrupted availability. We may perform maintenance and updates from time to time.

6. Limitation of liability

To the extent permitted by law, our liability arising out of or in connection with the Service is limited as set out in your agreement with us.

7. Termination

Either party may terminate in accordance with the subscription agreement. On termination you may export your data as described in the Service.

8. Contact

Questions about these Terms: info@smartconnects.co.