Trust

Security

How we protect your data and keep the platform secure.

Our approach

Security is central to how we build Smart Connect Hub. Because we handle sensitive care data, we apply strong technical and organisational measures throughout the platform.

Encryption

Data encrypted in transit (TLS) and at rest. UK-hosted infrastructure.

Access control

Role-based permissions, sub-admin restrictions, and per-tenant isolation.

Audit trail

Tamper-evident logging across the platform, including a hash-chained eMAR record.

Authentication

Secure sign-in with support for passkeys / WebAuthn.

Reporting a vulnerability

If you believe you've found a security issue, please email info@smartconnects.co and we'll respond promptly.

Add specifics (certifications, pen-test cadence, backup/DR details) as your security programme matures.