GDPR Statement — Smart Connect Hub

Our commitment

SmartTSense Connect Ltd is committed to handling personal data in accordance with the UK GDPR and the Data Protection Act 2018. Full details of how we process personal data are in our Privacy Policy.

Controller and processor roles

When a care provider uses Smart Connect Hub to manage their service users' data, the provider is the data controller and SmartTSense Connect Ltd acts as the data processor, processing data only on the provider's documented instructions under a Data Processing Agreement.

How we help you stay compliant

UK data residency and encryption at rest and in transit
Subject Access Request (SAR) and right-to-erasure workflows built in
Consent and lawful-basis records per client and carer
Configurable data retention with a full, tamper-evident audit trail

Data protection contact: info@smartconnects.co. A signed Data Processing Agreement is available to customers on request.